Privacy Policy

Last Updated: November 8, 2024

Introduction

Korovka Iz Korinovki (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you use our wholesale ordering app and related services.

Information We Collect

Account Information

  • Store name and contact details
  • Email address and phone number
  • Business address and tax information
  • Account credentials (encrypted passwords)

Order Information

  • Product orders and quantities
  • Order history and preferences
  • Delivery addresses
  • Payment status and transaction records

Usage Information

  • App usage patterns and preferences
  • Device information and operating system
  • Error logs for troubleshooting purposes

How We Use Your Information

Primary Uses

  • Process and fulfill your wholesale orders
  • Communicate order status and updates
  • Provide customer support and assistance
  • Manage your account and store profile

Business Operations

  • Improve our app and services
  • Analyze ordering patterns for inventory management
  • Send important business communications
  • Maintain accurate business records

Information Sharing

We do not sell or share your personal information with third parties except in the following circumstances:

  • With our delivery partners (delivery address only)
  • When required by law or legal process
  • With your explicit consent
  • To protect our rights or the safety of others

Data Security

We implement industry-standard security measures to protect your information:

  • All data is encrypted in transit and at rest
  • Secure authentication systems with password protection
  • Regular security audits and monitoring
  • Limited employee access on a need-to-know basis
  • Secure cloud infrastructure with backup systems

Your Rights

You have the following rights regarding your personal information:

  • Access and review your stored information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

Data Retention

  • Account information: Retained while your account is active
  • Order history: Retained for business records (7 years)
  • Usage data: Anonymized after 2 years
  • Communication records: Retained for 3 years

Contact Information

For privacy questions, requests, or concerns, please contact us:

Email: sokolla97@gmail.com

We will respond to privacy requests within 30 days.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or for legal compliance. Users will be notified of significant changes via email or app notification. Continued use of our services after changes constitutes acceptance of the updated policy.

Legal Compliance

This privacy policy complies with applicable privacy laws including GDPR, CCPA, and other regional requirements. We are committed to protecting your privacy rights and maintaining transparency in our data practices.

This privacy policy applies only to the Korovka Iz Korinovki wholesale app and related services.